UC3 · Step 5 of 5 — Recap
Jaspreet Singh · Production Supervisor · Dept 3630
What just happened
In about 90 seconds, Jaspreet:
- Opened his read-only dashboard scoped to Dept 3630.
- Read four KPI tiles and knew the shift was short by 6.
- Located the short to Line 6 (CRIT, 63% fill).
- Confirmed that the 3 hard failures are already being worked by timekeeping.
His next move is to walk Line 6 — informed about the rest of the department, so he can stay focused.
What changed vs today
| Today | With the new app |
|---|---|
| Jaspreet pieces together status from people and reports. | One dashboard, one glance. |
| Numbers lag the reality on the floor. | Numbers refresh every 60s. |
| He doesn't know if timekeeping is already on it. | He sees what's in motion. |
| Visibility comes with the price of bothering people. | Visibility is silent. |
| End-of-shift forensic detail requires re-pulling reports. | The same dashboard hands off to the SSRS forensic report. |
What stayed the same
- Supervisors don't approve in phase one. This dashboard is read-only. Approval workflows are a phase-two question.
- Walking the floor still matters. The dashboard tells him where to walk; it does not replace walking.
- SSRS still owns forensic reporting. Parameterized printable reports are not rebuilt; the dashboard links to them.
- Permissions follow AD role groups. Jaspreet sees Dept 3630 because that's his AD group's scope.
What to take into the workshops
- Are the four KPI tiles the right ones? What's missing? (Hazards, near-misses, scrap, run-rate vs plan?)
- Is 60-second refresh the right cadence? Faster? Slower?
- Should supervisors get alerts when a KPI crosses a threshold, or is silent visibility the right phase-one posture?
- Is the read-only stance correct for phase one, and what would the trigger be to add approvals in phase two?
- Should supervisors be able to comment on a hard fail (visible to timekeeping) without being able to resolve it?
Related reading
- Proposed Phase-One Solution for Ryan Review
- Future-State Solution Diagrams — see Section 3 for the role posture model
- Supervisor role page
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